Privacy Policy

Effective Date: August 11, 2026

SUDZZ Powerwashing & Window Cleaning (“SUDZZ,” “we,” “us,” or “our”) respects the privacy of our customers, prospective customers, and website visitors. We recognize that when you contact a service company, request an estimate, schedule work, or provide your contact information online, you expect that information to be handled responsibly.

This Privacy Policy explains how SUDZZ collects, uses, stores, protects, and discloses personal information obtained through our website, customer management systems, estimate requests, client portal, telephone calls, text messages, emails, advertising, and other interactions with our business.

This Privacy Policy applies to information collected through www.sudzzpowerwashing.com and through our normal business operations. By using our website, submitting information to SUDZZ, requesting an estimate, or otherwise interacting with our business, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

SUDZZ collects information that is reasonably necessary to communicate with customers, provide estimates, schedule and perform services, maintain customer records, process transactions, and operate our business.

The personal information we collect is generally basic contact and service information. This may include your name, telephone number, email address, service address, billing address, and information you voluntarily provide when requesting an estimate, asking a question, scheduling a service, or communicating with SUDZZ.

We may also maintain information related to your relationship with SUDZZ, including requested services, estimates, scheduled appointments, completed services, invoices, payment status, customer communications, and service history.

When you visit our website, certain technical information may also be collected automatically by Squarespace or other services used to operate, secure, analyze, or advertise our website. Depending on the technology being used, this information may include your browser type, device type, general geographic area, referring website, pages viewed, website interactions, and similar technical information.

SUDZZ does not intentionally request sensitive personal information through our general website forms unless that information is reasonably necessary for a particular business purpose.

2. How We Collect Information

SUDZZ may collect information in several ways throughout the normal customer experience.

You may provide information directly to us when you visit our website, submit a contact form, request an estimate, call our business, send us a text message, send us an email, schedule an appointment, accept an estimate, communicate with our team, make a payment, or receive services from SUDZZ.

Information may also be provided through third party platforms that SUDZZ uses to operate the business. For example, customers may submit information through Jobber forms or interact with information contained within the Jobber client portal.

Certain information may also be collected automatically when you interact with our website or online advertising. This information may be collected through Squarespace, cookies, analytics services, advertising platforms, and similar technologies.

3. How We Use Your Information

SUDZZ uses personal information primarily to provide services and manage our relationship with customers and prospective customers.

We may use your information to respond to an inquiry, prepare an estimate, communicate about requested services, schedule an appointment, confirm an appointment, coordinate access to a property, communicate before or after service, maintain customer records, provide customer support, prepare invoices, facilitate payments, maintain accounting records, and document completed work.

We may also use customer contact information to send service reminders, follow up regarding previous services, respond to questions, or communicate about SUDZZ services that may reasonably be relevant to an existing or prospective customer.

Information may also be used internally to improve our customer experience, website, advertising, scheduling, business operations, service processes, and overall performance.

SUDZZ may use information when reasonably necessary to maintain the security of our systems, prevent misuse or fraud, resolve disputes, enforce agreements, protect our legal rights, comply with legal obligations, or respond to lawful governmental or legal requests.

We do not intentionally use customer information for purposes that are unrelated to legitimate SUDZZ business operations without appropriate authorization.

4. Sale of Personal Information

SUDZZ does not sell customer personal information for money.

We do not sell customer names, telephone numbers, email addresses, service addresses, or other customer contact information to unrelated businesses for their independent use.

SUDZZ may use third party companies to provide technology and business services on our behalf. Those relationships are addressed separately below and should not be understood as SUDZZ selling its customer list to another company.

5. Service Providers and Business Partners

Like most modern businesses, SUDZZ relies on outside technology companies and service providers to operate certain parts of our business.

These providers may process limited customer information when reasonably necessary to perform services on behalf of SUDZZ. Examples may include website hosting companies, customer management software, scheduling systems, payment processors, email providers, telephone and text messaging services, accounting systems, analytics providers, advertising platforms, cloud storage providers, and other technology vendors.

SUDZZ seeks to limit the information provided to these companies to information reasonably necessary for the applicable business function.

These service providers operate their own systems and may maintain their own privacy policies, terms, security practices, and data retention procedures.

6. Jobber

SUDZZ uses Jobber as an important part of our customer and service management process.

Jobber may be used to maintain customer information, prepare and deliver estimates, manage appointments, communicate with customers, maintain service information, provide client portal functionality, prepare invoices, facilitate payments, collect information through forms, and maintain records related to customer services.

When you provide information through a Jobber form, client portal, estimate, invoice, payment interface, or other Jobber feature, that information may be processed and stored using Jobber's systems.

Information processed through Jobber may therefore also be subject to Jobber's own privacy policy, terms, security procedures, and data handling practices.

7. Squarespace and Our Website

The SUDZZ website is operated using Squarespace.

Squarespace may process certain information when you visit or interact with the SUDZZ website. Some of this information is necessary for the website to function properly, remain secure, display content, process website interactions, and provide information to SUDZZ about website performance.

Squarespace may also use cookies and similar technologies as part of providing its website services.

Information processed directly by Squarespace is subject to Squarespace's applicable privacy and data handling practices.

8. Cookies and Similar Technologies

The SUDZZ website may use cookies and similar technologies.

Cookies are small pieces of information that websites and online services may store or access through a visitor's browser or device. They can be used for several purposes, including allowing a website to function properly, maintaining security, remembering preferences, understanding website activity, measuring website performance, and evaluating advertising effectiveness.

Some cookies may be necessary for the operation of our website, while others may relate to analytics, advertising, or additional website functionality.

Your internet browser may provide options for limiting, blocking, or deleting cookies. Please understand that disabling certain cookies may affect the operation or functionality of portions of our website.

Where applicable law requires additional consent or controls for certain technologies, SUDZZ may provide those controls through the website.

9. Website Analytics and Advertising

SUDZZ may use website analytics, advertising, and measurement tools to better understand how people find and interact with our website.

These tools may help us understand information such as how visitors arrive at our website, which pages receive traffic, how visitors interact with the website, and whether advertising campaigns are generating customer interest.

Depending on the services enabled on our website, analytics or advertising providers may process browser information, device information, general location information, website interactions, referral information, and similar online activity.

SUDZZ uses this information to evaluate our marketing, improve our website, understand customer demand, and make informed business decisions.

Third party analytics and advertising providers may maintain their own privacy practices regarding information processed through their systems.

10. Telephone Communications

When you provide a telephone number to SUDZZ, we may use that number to communicate with you regarding your inquiry, estimate, appointment, service, invoice, payment, or other matters reasonably related to your relationship with SUDZZ.

Telephone numbers may be maintained within our customer management system so that we can communicate efficiently and maintain accurate customer records.

SUDZZ does not sell customer telephone numbers to unrelated companies for their independent marketing purposes.

11. Text Messages

SUDZZ may communicate with customers and prospective customers through text messaging.

Text messages may be used for estimate communications, scheduling, appointment confirmations, service updates, customer questions, invoice information, service reminders, follow up communications, and other matters related to SUDZZ services.

Message and data rates may apply depending on your wireless provider and service plan.

Where required, recipients may opt out of applicable marketing text messages by following the instructions provided with those communications or by contacting SUDZZ.

An opt out from marketing communications does not necessarily prevent SUDZZ from sending communications that are reasonably necessary to manage an active service request, appointment, transaction, or customer relationship where legally permitted.

SUDZZ does not sell customer telephone numbers to unrelated third parties for their independent marketing purposes.

12. Email Communications

SUDZZ may use customer email addresses to respond to inquiries, provide estimates, send appointment or service information, deliver invoices, provide customer support, send service reminders, and otherwise communicate regarding SUDZZ services.

We may also use email to communicate with existing or prospective customers regarding services that may reasonably be relevant to them.

Where legally required, recipients may unsubscribe from applicable marketing emails using the unsubscribe mechanism included with the communication or by contacting SUDZZ.

Certain transactional communications may still be sent when reasonably necessary to complete or administer an active transaction or customer relationship.

13. Payment Information

SUDZZ may use third party payment processors or business management platforms to facilitate customer payments.

When you enter payment card or financial information directly into a third party payment interface, that information may be collected and processed directly by the applicable payment provider.

SUDZZ does not intend to independently collect or maintain complete payment card information when payments are securely processed through an authorized payment provider.

Payment information handled by a third party provider is also subject to that provider's applicable privacy, security, and data handling practices.

14. Protecting Your Information

SUDZZ takes reasonable administrative, operational, and technical measures designed to protect personal information within our control against unauthorized access, loss, misuse, alteration, or disclosure.

We also rely on established third party technology providers for portions of our website, customer management, communications, and payment infrastructure.

Although we take privacy and security seriously, no website, electronic transmission, cloud storage system, email system, text messaging platform, or other electronic system can be guaranteed to be completely secure.

For that reason, SUDZZ cannot guarantee the absolute security of information transmitted electronically or stored through our systems or the systems of our service providers.

15. How Long We Keep Information

SUDZZ may retain customer information for as long as reasonably necessary to operate our business, maintain customer and service history, provide future customer service, maintain accounting records, document completed work, resolve disputes, enforce agreements, comply with tax or legal obligations, protect our legal rights, and meet other legitimate business requirements.

The amount of time information is retained may vary depending on the type of information and the reason it was collected.

Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of when appropriate.

16. Disclosure Required by Law

SUDZZ may disclose personal information when we reasonably believe disclosure is required or permitted by applicable law.

This may include responding to a subpoena, court order, legal process, governmental request, law enforcement request, or other lawful obligation.

SUDZZ may also disclose information when reasonably necessary to establish or defend legal rights, enforce agreements, investigate suspected fraud or misuse, protect our business, or protect the safety, rights, or property of SUDZZ, our customers, our employees, service providers, or others.

17. Third Party Websites

The SUDZZ website may contain links to websites or online services operated by companies that are independent from SUDZZ.

These may include social media platforms, payment providers, customer management systems, or other external resources.

Once you leave the SUDZZ website and visit another company's website or service, that company's privacy policy and terms may apply.

SUDZZ does not control and is not responsible for the privacy practices, security procedures, content, or data handling practices of independently operated third party websites.

We encourage customers to review the privacy policies of third party services before providing information directly to them.

18. Children's Privacy

SUDZZ provides exterior property cleaning services and our website is intended for property owners, property managers, businesses, and other individuals seeking information about our services.

Our website and services are not directed toward children under the age of 13.

SUDZZ does not knowingly seek to collect personal information directly from children under 13 through our website.

If we become aware that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to delete that information where required.

19. California Privacy

SUDZZ is a California business and respects privacy rights available under applicable California law.

California privacy laws provide certain rights to qualifying individuals under certain circumstances. The specific rights available to an individual depend on the law involved, the nature of the information, and whether that law applies to SUDZZ.

Where applicable, a California resident may have the right to request information regarding certain personal information maintained about them, request correction of inaccurate personal information, request deletion of certain personal information, or exercise other rights provided by applicable law.

SUDZZ will not unlawfully discriminate against a person for exercising a privacy right that applies to them.

SUDZZ may need to verify the identity of an individual before completing a privacy request. Verification helps protect customer information from being accessed, changed, or deleted by someone who is not authorized to make the request.

Certain information may be retained even after a deletion request when retention is permitted or required by law. For example, SUDZZ may need to maintain information associated with completed transactions, accounting records, taxes, disputes, legal obligations, fraud prevention, insurance matters, or enforcement of agreements.

Nothing in this Privacy Policy is intended to create privacy rights beyond those provided by applicable law.

20. Privacy Choices

You may contact SUDZZ if you have questions about personal information maintained by our business.

Depending on applicable law and the circumstances of your request, you may ask us to update inaccurate contact information, correct certain personal information, delete certain information, stop certain marketing communications, or provide additional information regarding our privacy practices.

Requests will be evaluated according to applicable legal requirements and legitimate business recordkeeping needs.

21. Browser Privacy Signals

Some internet browsers and devices provide settings or signals intended to communicate a user's privacy preferences.

The availability, meaning, and technical operation of these signals may vary among browsers, devices, websites, and third party services.

SUDZZ will respond to legally recognized browser based privacy signals when required by applicable law and when such requirements apply to the technologies and business activities involved.

22. Business Transfers

If SUDZZ is ever involved in a sale, acquisition, merger, financing, restructuring, transfer of assets, or similar business transaction, information maintained by the business may be transferred as part of that transaction where permitted by law.

Any successor organization receiving personal information would be responsible for handling that information in accordance with applicable privacy requirements.

23. Changes to This Privacy Policy

SUDZZ may update this Privacy Policy from time to time.

Changes may become necessary as our business grows, our website changes, new technology or service providers are introduced, our communication practices change, or applicable legal requirements are updated.

When material changes are made, the revised Privacy Policy may be published on our website with an updated effective date.

We encourage customers and website visitors to review this Privacy Policy periodically to remain informed about how SUDZZ handles personal information.

24. Contact SUDZZ

If you have a question, concern, or request regarding this Privacy Policy or personal information maintained by SUDZZ, please contact us.

SUDZZ Powerwashing & Window Cleaning

Ukiah, California

Phone: (707) 234 9530

Email: admin@sudzzpowerwashing.com

Website: www.sudzzpowerwashing.com

Privacy Policy: www.sudzzpowerwashing.com/privacy-policy

When submitting a privacy request, please provide enough information for SUDZZ to reasonably identify the applicable customer record and understand what you are requesting.

For the protection of our customers, SUDZZ may request additional information when reasonably necessary to verify identity before providing, changing, or deleting personal information.

This Privacy Policy is intended to explain SUDZZ's general privacy practices. It does not replace any rights or obligations established by applicable law.